Articles
NOTE: Reprinted articles may not be altered in any way and must include the accompanying byline, biography, and contact information. Thank you for your interest in Dianna Booher's work in business writing training, presentation skills training, and communication performance improvement!
Writing Skills Articles
- Assure Me That You Can Insure Me to Ensure Continuity
- Don't Tell Me Your Purpose for Writing
- Escaping Email and Voice-Mail Jail
- Fuzzy Thinking Results in Fuzzy Writing
- Getting Down to Business: Writing Clear Corporate Correspondence
- Knowing "To Whom It May Concern"
- The Dangling Which--Are Writers Daring You to Misunderstand?
- Throw Away Your Thesaurus
- To Round or Not to Round--That Is the Question
- Top 10 Tips for Tackling Your Email Inbox
- Troublesome Adverbs Can Take You to Court
- T-Shirt or Stuffed Shirt Writing
- Will a Chart or Graph Help or Hinder?
- Write Your Way Out of the Garbage Bin
- You Can't Tell the Players Without a Program
- You Have the Same Skeptics Who Watch the News
Presentation Skills Articles
- 5 Fail-Safe Tips for When You Forget or Get Flustered During a Presentation
- 7 Secrets to Psych Yourself Out of Pre-Presentation Jitters
- 7 Tips for Powerful Sit-Down Presentations
- 10 Dynamics in Dealing with Disruptive Audience Members
- 13 Tips for Communicating Effectively by Telling a Good Anecdote
- Building Rapport with Your Audience
- Damage Control--Tips for Dealing with Distractions
- Do Your Questions Put Off or Persuade?
- Executive Presence--Do You Have It?
- From Paralysis to Peak Performance
- Openings That Entice
- Practicing Your Presentations
- Presenting to Persuade
- Tackling Tough Questions
Meetings Articiles
- 9 Video Conferencing Mistakes That Could Cause a Meeting Meltdown
- Is There a Method to Your Meeting Madness?
- Make Your Meetings Matter
- So You're Leading a Meeting?
Leadership Articles
- 5 Communication Skills Every Executive Needs
- Are Bureaucratic Buzzwords Muddying Your Message?
- Communication Is the Most Important Asset on Your Balance Sheet
- Concerned with Face-Saving or Problem Solving--Communication Clues and Cues
- Does Your Communication Style Handicap Your Team?
- From the Bottom Floor to the C-Suite--Great Communication in an Industry of Glitches
- How Prepared Are You for the Next Communication Crisis?
- Increase the Likeability Factor to Make Your Message Matter
- Straight Talk in Tough Times--Communication That Builds Trust
- The Link Between Language and Those Who Become Leaders
- Your Clarity Quotient--Beware the Blank Stare
Interpersonal Communication Skills Articles
- 10 Ways to Give and Receive Praise
- Apologize--Do It Wrong and You'll Be Sorry
- Communicating Across the Gender Gap
- Credibility in Communication Matters
- Crossing the Cultural Chasm
- Decide That You Want to Listen
- Did You Hear What I Think I Said?
- Do's and Don'ts for Socializing with the Boss and Clients
- Listening Until You Really Hear
- Perspective Pays
- Resolving Conflict Without Punching Someone Out
- The Power of Persuasion: Logic, Emotion, and Character
- The Problem Is Not the Problem--Communication About the Problem Is the Problem
- Tired of Hearing People Complain About No Communication?
Personal Productivity / Life and Career Balance
- Clear the Clutter
- Clear the Mental Clutter
- Get a Life--Att the Office
- Get a Life--Dealing with Domestic Duties
Grammar Articles
- Are You Losing Customers Over Grammar Gremlins?
- Are Your Sentences Sapping Your Sales?
- Generation Y--Grammar Geeks?
- Grammar Rules Change--Are You Up to Date?
- Is Bad Grammar Ruining Your Love Life?
Customer Service Articles
- 12 Tips for Building Rapport with Your Customers
- Circular Messages Keep Everyone in the Loop
- Customizing Your Customer Service
- Vague Words Leave Customers in a Quandary
