
For more on technical writing, see
E-Writing: 21st-Century Tools for Effective Communication
by Dianna Booher.
(Simon & Schuster/Pocket Books)
Throw Away Your Thesaurus
By Dianna Booher
In school, you may have been given this advice: Instead of repeating “house” over and over throughout your document, select a substitute such as “home,” “cottage,” “dwelling,” “residence,” “mansion,” or “abode.” Instead of writing “evaluation,” write “survey,” “opinion,” or “analysis.” The instructor’s intention was to help you add variety and to build your vocabulary.
But the downside of that advice is something like the following:
In order for all parties to have incentive to cancel these arrangements and enter new ones, subsequent contracts should qualify for the maximum lawful price. (Does “arrangements” mean “contracts” or other working arrangements?)
Table I summarizes the production values at each site; the evaluation does not include the Malcolmson project. (Is “Table I” the same thing as “the evaluation,” or are they two different items?)
Your merchandise has been shipped to the warehouses. Our inspectors will be touring all the facilities next week and can report on any irregularities. The storage units have adequate environmental controls for all products. (Are the “warehouses” the same as the “facilities” or just one part of the “facilities? Are the “storage units” the same as the “warehouses” or different places? If different, why mention the “storage units” when talking about the “warehouses”?
Sure, select a synonym if there’s no way to misunderstand the point. And before you delete or toss out that thesaurus, hold on. A thesaurus comes in handy when you want to find the most precise word for an idea.
But once you find the most precise word, never hesitate to repeat it. Repetition is always preferable to miscommunication.
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Dianna Booher works with organizations to increase their productivity and effectiveness through better oral, written, interpersonal, and cross-functional communication.She is a keynote speaker and the author of more than 40 books (22 on communication) including The Voice of Authority, Booher's Rules of Business Grammar, Speak with Confidence, and Communicate with Confidence. Dianna is CEO of Booher Consultants, a communication training firm offering programs in presentations skills, business writing, and interpersonal communication. Successful Meetings Magazine named her to its list of “21 Top Speakers for the 21st Century.” Executive Excellence Publishing also named Dianna to its “Top 100 Thought Leaders” and “Top 100 Minds on Personal Development.” www.booher.com or call 800.342.6621.
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