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About

For more on interpersonal

communication, see

Communicate with Confidence:

How to Say It Right the First

Time and Every Time

by Dianna Booher.

(McGraw-Hill)

Clear the Mental Clutter

By Dianna Booher

  • Accommodate (give in to the other person)
  • Compromise (give up some of your goals or wants)
  • Overpower (insist on your way, even if angering the other person)
  • Resolve the issue (develop new alternatives so that both of you still reach your goals and feel good about the situation)

 

Dianna Booher works with organizations to increase their productivity and effectiveness through better oral, written, interpersonal, and cross-functional communication. She is a keynote speaker and the author of more than 40 books (22 on communication) including The Voice of Authority, Booher's Rules of Business Grammar, Speak with Confidence, and Communicate with Confidence. Dianna is CEO of Booher Consultants, a communication training firm offering programs in presentations skills, business writing, and interpersonal communication. Successful Meetings Magazine named her to its list of “21 Top Speakers for the 21st Century.” Executive Excellence Publishing also named Dianna to its “Top 100 Thought Leaders” and “Top 100 Minds on Personal Development.”  www.booher.com or call 800.342.6621.