Listening Until You Really Hear
| Request Communication Skills Training Information Online | Printer-Friendly PDF Version |
Course Description
This highly interactive 4- to 8-hour workshop provides participants an opportunity to test their listening skills and practice better listening techniques. As a result, they'll improve job performance and build stronger relationships.
Key Objectives
- Identify attitudes and habits that negatively affect message reception
- Gather information through probing questions
- Verify assumptions and accuracy
- Build rapport through attentive body language
- Interpret feelings that accompany facts
- Identify distortions and mental erasers
- Listen discriminately to persuasive appeals
- Focus on six essential elements of hearing instructions and delegated projects clearly
Who Should Attend
Anyone who interacts with others on and off the job
 More Booher Publications... |
Materials/Texts
Participants receive a copy of Communicate with Confidence®: How to Say It Right the First Time and Every Time (written by Dianna Booher and published by McGraw-Hill), as well as a workbook.
Class Size
Up to 20 participants
To Schedule Listening Skills Training Course
Call Booher Consultants at 817-318-6000 or email training@booher.com to discuss bringing this listening skills training course to your organization.
