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Making Meeting Minutes
Matter |
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Course Description
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| Tired of reading meeting minutes that
confuse rather than clarify? Exasperated
about meeting minutes that give a blow-by-blow
synopsis of what was said, but not what
was decided and who should do what before
the next meeting? This four-hour session
will present techniques to capture salient
points in a discussion; to condense
those points into concise, complete
conclusions and decisions on the issues;
and to capture accompanying action items.
Participants will practice these techniques
during two simulated meetings. |
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| Key Objectives |
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- Understanding your role in the
six meeting processes
- Creating a tell-all agenda as
a framework to capture notes
- Using the MADE Format® to
draft your meeting minutes
- Selecting salient points leading
to conclusions and decisions
- Asking probing questions to clarify
issues, conclusions, actions
- Being sensitive to special reactions
and semantics in wording
- Creating an eye-appealing layout
for easy review
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| Who Should Attend |
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| Anyone who records meeting minutes |
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Materials/Texts
Participants will receive
a manual containing key principles and
exercises to practice each concept.
They will also receive a copy of E-Writing:
21st-Century Tools for Effective Communication
by Dianna Booher
(Simon & Schuster/Pocket Books),
along with job-aid cards.
Class Size
15-20 participants
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